FAQ & Site Info
Yes! If you live in Los Angeles or Orange County, please feel free to reach out for the possibility of a pick up option- you do not need to place your order online! Just message me with the items you are interested in. You can message me here, email (firstname.lastname@example.org), or instagram (@something.stellar).
I do not accept returns. If there is an issue with your order, please contact me with your order information and I will do my best to make it right.
You may be able to receive a cancellation if your order has not already been shipped out or started production. However, please understand that I do my best to ship out orders the same or following day, so the window is very small.
I will ship your order via USPS within 3 days of payment. Shipping generally takes 3-6 business days, or longer around holidays. I will ship to the address attached to your order, so please make sure it is correct.
If you require international shipping, please message me to receive a quote.
Please keep in mind packaging varies per product line. All orders are beautifully packaged in a way that is presentable as a gift or to enjoy for yourself. In an effort to be as eco-friendly as possible, your shipping packaging may be reused packaging. I encourage you to recycle or reuse our packaging as well.
Feel free to message me through my shop. You can also reach me here: email: email@example.com instagram.com/stellajeanart